Support

Supportive agencies can be found in this list, put together by the Samaritans. The phone numbers and links below are also available to anybody needing help and support.

Helpful Phone Numbers – Shropshire


Shropshire Council Local Support & Prevention Fund Helpline: 0345 6789078 Option 2 (8.45am to 5 pm)
Welfare support at Shropshire Council: People can either download a form or they can call to make an application on 0345 6789078 (and select option 2) between 8:45am and 5pm (Mon-Fri).
Shropshire Council Housing Support Helpline: 0345 6789005
Age UK Shropshire, Telford and Wrekin: 01743 233 123
Citizen Advice Shropshire: 0808 278 7894 (Mon. to Fri. 10 am to 4 pm) 0344 4991100
Citizen’s Advice: help to claim Universal Credit 0800 144 8 444
Keep Shropshire Warm: 0800 112 3743
National Domestic Abuse Helpline: 0808 2000 247 – 24 hours a day
Shropshire Domestic Abuse Helpline: 0300 303 1191
Shropshire MIND (mental health support): 01743 368 647
NHS Mental Health Crisis Team: If you or someone else is in danger, call 999 or go to A&E now. If you need help urgently for your mental health, but it’s not an emergency, get help from NHS 111 online or call 111.

Samaritans Helpline: Free – 116 123 any time
Childline: 0800 1111
Marches Energy Agency: A free, impartial energy advice service here to help with crisis support, funding for home efficiency improvements, advice on reducing bills, and more. Food banks can refer on a client’s behalf with permission of the householder. Clients can also ring/contact them
directly. Freephone 0800 1123743
Healthy Start NHS: If you are pregnant or have children under the age of 4 You could get help to buy: Plain cow’s milk, fruit and vegetables, pulses, infant formula milk and free Healthy Start
vitamins.

Herefordshire – Useful numbers


Talk Community Helpline: Cost of living support 01432-260027
Household Support Fund: In an emergency
Emergency Welfare Support: 01432 383838

National help: Various Support Help
Herefordshire Citizens Advice: 0344 826 9685.

Anchor Housing: 0800 731 2020
Connexus Housing: 03332313233
Bromford Housing
Keep Herefordshire Warm Service: 0800 677 1432